Mike was the most customer friendly and honest as you can get. If it was bad news he told you, if it was good news he told you. In my experience I can tell that Mike wants to get your car fixed for you and get you back out on the road. I came in with a very unique problem with my SUV that the dealership told me that it was going to take till July for FORD to make the part that I needed. I found through word of mouth recommendations I called Mike and asked if he could fix the problem. He said he could, and he did. With a little bit of wait time for shipping the part was replaced and I was back out on the road again. Mike runs a very clean and professional place there at the Peoria location. I will definitely be bring my trucks back to Mike for service in the future. Thanks for your help Mike.